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At Seaward Kayaks, we aim to offer outstanding customer service.
Thank you to Wade Allemand, for helping sum up our service standards.
"Good morning Jacquie,
Thanks for checking in. Yes, I spoke with Steve yesterday on the phone. He is taking care of it. I just wanted to say how incredibly impressed I am with your customer service and willingness to stand behind your product. You should all be very proud because that kind of excellence went extinct eons ago. I would buy your kayaks even if they were only second best
wink emoticon
I have already bragged about your ethics to a couple of my kayaking buddies and submitted a review to paddling.net praising you guys…that’s how impressed I am…and here’s the kicker: I’m the national Service manager of the company I work for, so I know what I’m talking about.
Thanks again,
Wade J Allemand"